Website Design FAQs
What Platforms Can You Design Websites In?
I design in the top major CMS programs including Wix, Squarespace, WordPress (including Divi) and Shopify. I’m proud to be a Shopify partner, WordPress affiliate, Divi developer, and GoDaddy Pro website builder.
What Is Your Preferred CMS Platform?
For e-commerce businesses, I prefer to use Shopify.
For all other websites I prefer to design in WordPress.
What Do I Need To Provide To You?
You need to provide website content (imagery and text) prior to the start of the project. All images should go in a shared cloud-based folder. I will allow you to have your copy proofed after the start of the website design project, but the final proofed copy is due by week 2 of the project.
You also need to fill out the website questionnaire and turn it in prior to the start of the project. This will give me a good idea of your business, your target audience, your likes/dislikes, style, and your competitors. This helps to kickstart my research and my creative juices.
Will You Write My Website Copy?
No, I am solely responsible for the design and functionality of your website. All content will be provided by you or your copywriter.
Do You Provide Hosting or My Domain?
No. However, I am a GoDaddy Pro so I will add everything you need to a shopping cart including your domain name(s), hosting plan, website security, email, etc. and send it to you for secure purchasing through GoDaddy. As a GoDaddy Pro, you can give me permission to manage the technical side of your account to build your website with the products purchased.
How Do Payments Work?
Payments are due in 2-parts:
- 50% deposit is paid upfront to secure your project and allow me to get started in confidence.
- The remaining 50% is due once all final designs are approved and launch date is set/coming soon page implemented
Do You Provide Wireframes Before Designing?
No, I use sites like Shopify and WordPress to design websites. I’m also a modern designer who prefers to design right within the CMS. I dive straight into mockups of 2 overall looks. However, I am shifting to a process where I provide element collages of various sections and options of how they can look.
How Do The Reviews Work?
There are 2 rounds of reviews included in this type of project. Feedback is required within 2 days to keep the project on schedule. The final review is to show all notes have been implemented and to get final sign-off on design.
Although this hasn’t happened yet, you may purchase additional rounds of edits at the hourly rate given in the contract.
What If I Need My Site Faster?
Any last-minute structure changes outside of the review window, any delays in turning in content or media, or any request to rush the original timeline will be quoted for separately at the hourly rate listed in the contract.
Can You Find Stock Imagery For Me?
Yes, I pay for multiple stock image sites and I have access to a bunch of reputable creative commons free sites as well. However, there is an additional hourly charge for such services and this is something we want to work into the package in the beginning. The price will include the time it takes me to search all the databases and the cost of licensing. You will receive the licensing for all images and fonts purchased for the project.
What If I Don't Have a Logo or Branding?
Branding and Identity is a website project add-on service that I happily offer! We will add this to the scope of your project in the beginning and the project timeline will be adjusted accordingly.
If you are already working with a designer, then the final logo needs to be provided 2-4 weeks prior to the start of the project.
Will You Maintain My Website After Launch?
Yes, I offer a monthly maintenance plan for that includes:
- Adding new functionalities
- Audits and reviews
- Plugin and app updates
- Data collection (stats & analytics)
- Links review (optimization, dead links, negotiation, etc.)
- SEO & pagerank (update titles, keywords, tags, etc.)
- New submission to search engines
- 1 monthly security backup
- Sitemap update
Do You Provide SEO?
Basic SEO is included with your site to make sure it is optimized. Outside of that, you’d want to enlist in the help of a proper SEO professional or have your copywriter focus on SEO keywords during the content writing process.
Will You Market My New Site?
Marketing is not included in the standard website design package, however, I do offer social media advertising services for Facebook and Instagram only.
You can enroll in a monthly package* ($299) or ad-hoc advertising service ($399). Neither option includes the cost of the ads, but it does include:
- Ad copy
- Ad design
- Ad setup
- A/B testing
- Daily lead downloads (for lead form campaigns)
- Weekly reporting
*The monthly package has a requirement of at least 3 months. So if you enroll in the package in January, you will be charged $299 automatically in February and March. You can then decide to continue or cancel.